Frequently Asked Questions
Everything you need to know about shopping with Myxtur.
How long does shipping usually take?
Standard shipping typically takes 3-5 business days for domestic orders. International delivery times vary by location, usually arriving within 7-14 business days.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Exchanges can be initiated through our online portal for a different size or store credit.
How do I know which size will fit me best?
Each product page features a detailed 'Size Guide' button. We recommend measuring a similar garment you own and comparing it to our specifications for the perfect fit.
Are the materials used in Myxtur products sustainable?
We are committed to ethical fashion. A significant portion of our collection uses organic cotton and recycled polyester, and we prioritize manufacturers who follow fair labor practices.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options via Klarna and Afterpay.
Can I track my order after it has been placed?
Yes, once your order is dispatched, you will receive an email with a unique tracking number and a link to monitor your package's progress in real-time.